Book A Call
Book A Call
Home
How it works?

Our Process Hiring a Virtual Assistant - VA Support Now

Do you want to hire a virtual assistant for your business? We show you the complete process of selecting a virtual assistant just for you.

Book A Call
Learn More

Our Process Hiring a Virtual Assistan

At VA Support Now, our mission is to provide our clients with the best-suited Virtual Assistants (VAs) for their unique business needs. The process of matching a client with the perfect VA is meticulous and tailored to ensure seamless integration and optimal performance. Here’s how it works:

The Introduction Call

Step 1: The Introduction Call

This is our first point of contact with a potential client. During this call, our in-house experts engage with the client to understand the intricacies of their business and industry. This understanding forms the foundation of our matching process.

Engaging the Matching Expert

Step 2: Engaging the Matching Expert

Once we have a clear understanding of the client’s needs, our matching expert takes over. With a comprehensive pool of highly competent virtual assistants at their disposal, the matching expert evaluates and selects a VA that aligns perfectly with the client’s requirements.

Step 3: Ensuring the Perfect Fit

In the unlikely event that the right match is not found within our existing pool, our matching expert will extend the search externally to ensure we find the perfect fit.

Step 4: Vetting the Virtual Assistants

Before any VA is introduced to the client, they undergo a rigorous selection process. This process includes interviews, tests, and training to ensure they are fully prepared and equipped to serve our clients.

Step 5: Presenting the Candidates

The client will receive a folder containing profiles of multiple potential VAs. Each profile includes a professionally formatted résumé and an introductory video, providing the client with a comprehensive understanding of each candidate.

Step 6: The Interview Process

The client is then given the opportunity to select any number of candidates for an interview. This allows the client to personally interact with each candidate before making a final decision.

Step 7: The Debriefing Call

Once a VA has been selected, we organize a debriefing call where we gather more specific information about the system the assistant needs to be trained for. If the client doesn’t find a suitable candidate from the initial pool, we provide additional candidates until they find the perfect match.

Step 8: Training the Selected Assistant

Based on the information gathered during the debriefing call, the chosen VA undergoes a VA Support Now certified training program to prepare them for their role and ensure they’re ready for their start date.

Step 9: The Kick-off Call

After training, a final call is arranged between the client and the assistant. This serves as a formal introduction and kick-off for the VA’s services.

Step 10: Continuous Support and Management

Each VA comes with a dedicated manager who acts as the point of contact for any questions or concerns the client may have about the assistant. This ensures that our clients can focus on their business while we take care of the management and support of their VA.

 

Our approach at VA Support Now is designed to ensure that our clients are matched with the best possible Virtual Assistants for their unique needs, and that the transition process is as smooth and efficient as possible.

24/7 Chat Support

Chat with us now!

Email Us

info@vasupportnow.com

Get a Free Quote

in 24 hours. Try now!

Tips for reviewing resumes:

  1. Look for relevant experience: Check if the candidate has experience that aligns with the requirements of the position. Look for specific skills, achievements, and responsibilities that relate to the job.

  2. Check for consistency: Look for consistency in the candidate’s employment history. If there are gaps or frequent job changes, try to understand why and ask about it during the interview.

  3. Review education and certifications: Check if the candidate has the necessary education and certifications for the role. Verify that the institution or organization is legitimate.

  4. Pay attention to formatting: Look for clear and concise formatting. Check for grammar and spelling errors, and make sure the font size and style are consistent throughout the document.

  5. Evaluate overall presentation: Consider the overall presentation of the resume, including layout, design, and organization. Does it show attention to detail and effort on the part of the candidate?

  6. Review cover letter: If the candidate has provided a cover letter, read it carefully. It can provide insights into their communication skills, interests, and motivation for applying to the position.


CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $7.50 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

“The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 48 hours prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties.

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Payment

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs

CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $8.49 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 7 days prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Billing

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs

CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $8.99 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 7 days prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Billing

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs

CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $9.99 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 7 days prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Billing

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs

CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $7.99 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

“The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 7 days prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties.

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Payment

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs