Medical Virtual Assistant Position

Medical Virtual Assistant Position


About Us:

At VA Support Now, we believe in the seamless integration of healthcare and technology. We're seeking a dedicated Medical Virtual Assistant to support our clinical staff and ensure our patients receive the best care possible.

Skills Required:

  • Healthcare Experience: Prior experience in the healthcare sector.
  • Technical Proficiency: Familiarity with EMRs, CRMs, and medical scheduling software.
  • Insurance Expertise: Experience in insurance verification and prior-authorization processes.
  • Billing Knowledge: Previous experience in medical billing and handling prescription refills.
  • Medical Coding: Familiarity with medical codes and their applications.
  • Clinical Knowledge: Understanding of clinical practices, diagnostic procedures, and treatment protocols.
  • Critical Thinking: Ability to exercise clinical judgment, think critically, and apply guidelines and protocols effectively.

Key Responsibilities:

  • Patient Care Coordination: Collaborate with clinical staff to review patient schedules, ensuring timely and appropriate support.
  • Communication: Manage inbound and outbound calls related to inquiries, appointments, and data verification.
  • Insurance Verification: Confirm healthcare insurance coverage and patient eligibility.
  • Appointment Management: Oversee appointment scheduling, rescheduling, and cancellations.
  • EMR Maintenance: Ensure the Electronic Medical Record system is consistently updated.
  • Prior Authorization: Oversee the entire prior authorization process, ensuring timely approvals.
  • Billing & Correspondence: Handle medical billing and related correspondence.
  • Prescription Management: Order and manage patient prescriptions.
  • Chart Completion: Ensure patient charts are comprehensive and up-to-date.
  • Insurance Follow-ups: Engage with insurance providers for any clarifications or follow-ups.
  • HIPAA Compliance: Strictly adhere to and ensure compliance with HIPAA regulations.

Why Join VA Support Now?

By joining our team, you'll play a pivotal role in enhancing patient care through technology. We offer competitive compensation, a supportive environment, and opportunities for professional growth in the healthcare sector.

To apply please send your resume and cover letter to