About Us:
At VA Support Now, we pride ourselves on our commitment to excellence and our dedication to providing top-notch services to our clients. We're looking for a passionate and driven Cold Caller to join our dynamic team.
Skills Required:
- Experience: Proven track record in telemarketing, sales, or a similar customer service role.
- Technical Proficiency: Familiarity with relevant computer applications, including CRM software and advanced telephone systems.
- Communication: Exceptional communication and presentation abilities.
- Language: Fluent in English with a clear and minimal accent.
- Negotiation Skills: Adept at negotiation and adept at handling customer complaints.
- Tenacity: A results-driven mindset with persistence to achieve set goals.
- Resilience: Patience and the ability to handle customer rejection gracefully.
Key Responsibilities:
- Outreach: Proactively cold call individuals from a provided directory to promote products or request donations.
- Customer Interaction: Engage with potential clients, asking relevant questions to gauge their needs, with or without a provided script.
- Data Management: Accurately record customer details and interactions in our computer system.
- Record Keeping: Maintain detailed records of calls, sales, and other pertinent information.
- Lead Management: Promptly answer incoming calls from potential leads and return missed calls.
- Follow-up: Reach out to leads who've left voicemails or disconnected calls to ensure no opportunity is missed.
- Relationship Building: Cultivate strong relationships with interested leads to encourage referrals and repeat business.
Why Join Us?
By becoming a part of VA Support Now, you'll be joining a team that values growth, collaboration, and dedication. We offer competitive compensation, opportunities for advancement, and a positive work environment.
To apply please send your resume and cover letter to careers@vasupportnow.com
