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8 Essential Skills a Virtual Assistant Should Always Have

8 Essential Skills a Virtual Assistant Should Always Have

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More and more companies are embracing the remote workspace, and many are finding that it can be a very effective way of increasing employee productivity, reducing costs, and creating a better work-life balance. However, this also opens up many other challenges, particularly administrative duties. Luckily, this can be remedied by hiring a virtual assistant.

As the name suggests, a virtual assistant remotely provides administrative support to a company. They are like the traditional office assistant but without the physical presence in the office. Of course, this also means you must hire someone up to the task, preferably someone who can go above and beyond. Providing administrative support remotely requires a higher level of trust and dedication.

For this reason, you must hire a virtual assistant who excels in the following areas:

#1 – Communication Skills

Communication is vital for any successful remote working relationship, and this is especially true for virtual assistants. They need to be able to communicate clearly and effectively, both verbally and in writing, to understand the tasks they need to perform and to provide the necessary feedback to their employers.

For example, if they are working on a project, they need to explain what they are doing in a way their employers can understand. They should also be able to ask questions if they don’t understand something and provide feedback constructively and helpfully.

#2 – Organizational Skills

Organizational skills are essential for virtual assistants to be successful. They need to be able to prioritize tasks, manage their time, and stay focused on the job at hand. This means they need to be able to create schedules, set deadlines, and keep track of their progress.

Additionally, virtual assistants must be able to multitask and switch between tasks quickly and easily. This requires a great deal of focus and discipline, which is one of the more crucial considerations.

#3 – Project Management

Project management is another critical skill for virtual assistants to have. They need to be able to plan, manage, and execute projects on behalf of their clients. This includes setting goals, breaking down tasks, and delegating responsibilities.

They also need to be able to monitor the progress of the project and make sure that it is on track and within budget. This requires strong problem-solving skills and ensuring everything is on schedule.

#4 – Attention to Detail

Attention to detail is a crucial skill for virtual assistants. They need to be able to read through documents and emails carefully, ensuring that all the details are accurate. They also need to be able to proofread documents to make sure they are error-free. This is an essential skill because mistakes can cost the client or company money or create legal problems.

#5 – Technical Skills

Technical skills do not always mean computer programming skills. For virtual assistants, it means using the various programs and software that a client may need help with. This could include formatting documents, creating spreadsheets, or creating presentations.

By extension, data entry is also a technical skill that virtual assistants may need to possess. Data entry involves entering information into a database or spreadsheet in an organized manner, which can help the client or company save time and make it easier to find information.

#6 – A Desire to Learn

Being a virtual assistant is a never-ending learning process. As technology advances, so do the tools and methods used to complete tasks. Therefore, virtual assistants need to have the desire to learn and stay up to date with the latest trends and technologies. This allows them to provide the best possible service to their clients.

#7 – Customer Service

Customer service is essential for any virtual assistant. Clients expect prompt responses to their questions, concerns, and solutions to their problems, so a virtual assistant must provide customer service with a positive attitude and a helpful demeanor. They should also be able to handle tough conversations and difficult customer service situations.

#8 – Reliability

Above all else, reliability is vital for a virtual assistant. Clients expect their virtual assistants to be dependable and able to complete tasks and projects on time. A virtual assistant must also be available when needed and be able to respond quickly to messages and inquiries.

Conclusion

Hiring a virtual assistant is often a long process, but selecting a reliable, trustworthy, and experienced person who can provide you with the required services is essential. The skills mentioned above are an excellent starting point, and you should consider all aspects of each candidate before deciding. With the right virtual assistant, you can ensure that your business runs smoothly and efficiently.

If you want to hire virtual assistants, VASupportNow has what you need! We understand the needs of businesses, so we can connect you to qualified candidates across industries such as real estate, sales, and customer service. Mail us today at Info@vasupportnow.com to schedule a consultation!

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CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $7.50 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

“The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 48 hours prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties.

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Payment

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs

CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $8.49 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 7 days prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Billing

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs

CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $8.99 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 7 days prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Billing

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs

CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $9.99 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 7 days prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Billing

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs

CLIENT SERVICES AGREEMENT

This Service Agreement (the “Agreement”) by and between (the “Client”) and VA Support Now (the “Service Provider”) also individually referred to as the “Party”, and collectively the “Parties”.

Services

The Service Provider shall perform the services agreed upon during the onboarding meeting.

Compensation

The Client hereby agrees to compensate the Service Provider at the rate of $7.99 per hour for the Services provided, with a minimum of four (4) hours and a maximum of eight (8) hours of Services per day. Payment for said Services shall be made in accordance with the schedule outlined in this agreement.

Expenses

The Client agrees to reimburse the Service Provider for all expenses incurred as a result of performing the Services. The Service Provider agrees to submit all expenses to the Customer for approval prior to incurring the expense. All expenses must be approved in writing. The Customer will not be liable to reimburse the Service Provider for any expense(s) that was not pre-approved.

Payment

“The Service Provider shall issue invoices to the Client at intervals of ten (10) days. The Client shall make payment of all invoices within a period of two (2) days from the date of invoice.

In the event of any late payment by the Client, a late fee of five percent (5%) of the outstanding amount shall be imposed and accrue weekly until full payment is received.

The term of this Agreement shall commence on the Effective Date, agreed by both parties, and continue for days set by both parties, unless otherwise terminated per the terms of this Agreement.

Termination

Either Party may terminate the Agreement at any time upon 7 days prior written notice to the other Party. In the event the Customer terminates the Agreement, the Customer shall still remain obligated to pay the Service Provider for any Services performed up to the date of termination and any expenses approved, but not paid, prior to the date of termination.

In the event the Service Provider terminates the Agreement, the Service Provider shall reimburse the Customer any amounts previously paid to the Service Provider for which the Service Provider has not yet performed the Services.

This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties.

  • No Exclusivity
    • The Parties understand this Agreement is not an exclusive arrangement. The Parties agree they are free to enter into other similar agreements with other parties. The Service Provider agrees the Service Provider will not enter into any agreements that conflict with the Service Provider’s obligations under this Agreement.
  • Independent Contractor.
    • The Service Provider is an independent contractor. Neither Party is an agent, representative, partner, or employee of the other Party.
  • Non Solicitation.
    • The Client agrees not to engage or solicit, either directly or indirectly, the services of the Contractor for any work without providing prior written notice to the Company and paying the applicable Placement Fee.
  • The Parties hereto agree that this Agreement shall be governed by, and construed in accordance with, the laws of the State of California and/or United States of America, in which the obligations under this Agreement are to be performed. In the event that the obligations hereunder are to be performed in multiple states or countries, the Parties agree that this Agreement shall be governed by the laws of the State of California”.

Confidentiality

  • The Parties agree to keep this Agreement confidential except as required by law or the party’s consent.
  • This Agreement constitutes the Parties entire understanding of their rights and obligations. This Agreement supersedes any other written or verbal communications between the Parties. Any subsequent changes to this Agreement must be made in writing and signed by both Parties.

Payment

The client authorizes VA SUPPORT NOW to initiate variable entries to the account described above for any amounts owed by Client to VA SUPPORT NOW related to the services provided under the Client Services Agreement, including but not limited to: hourly fees, late fees, start up fees, and any other fees applicable to the Agreement and services provided thereunder.

This authority is to remain in full force and effect until VA SUPPORT NOW has received 10 days written notification of cancellation from Client of the termination of the Agreement and this authorization. If the Client fails provide written notification to VA SUPPORT NOW within the time period set for herein and in the Agreement, VA SUPPORT NOW shall be permitted to charge the credit card above for any/all outstanding fees and costs